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host: ASGC_Codian4510
Help contents > Displaying system status > Displaying general status

Displaying general status

The General Status displays an overview of the MCU status. To access this information, go to Status > General.

Refer to the table below for details of the information displayed


Field Field Description
System status

The specific Codian MCU model.

Serial number

The unique serial number of the MCU.

Software version

The installed software version. You will need to provide this information when speaking to Technical support.


The build version of installed software. You will need to provide this information when speaking to Technical support.

Up time

The time since the last restart of the MCU.

Host name

The host name assigned to the MCU.

IP address

The IP address assigned to the MCU.

CPU load

The current processor utilization of the MCU.

Media processing load

An overview of the current media loading of the MCU.

If the total load is consistently high, you might need to add an additional MCU to better handle your video conferencing needs. Also, the total load may increase during periods of peak conference use. A low video load with high audio load implies that most of the conference participants have connected with audio-only endpoints.

System time
Current time

The system time on the MCU. Click New time to modify this value. The Time Settings page opens in which you can update the system date and time manually or refresh the time from an NTP server. For more information about the Time Settings page, refer to Displaying and resetting system time.

System log
  • User requested shutdown
  • User requested upgrade
  • Unknown

The system log displays the last eight shutdown and upgrade events in date order with the most recent system log event at the top of the list.

The log will also display "unknown" if there has been an unexpected reboot or power failure, which you should report to Technical support if it happens repeatedly.

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